This page explains how Jay Bholi users can request deletion of their app
account and associated data. Jay Bholi is operated by the Jay Bholi team.
How to request account deletion
Email jaybholicustomerservice@gmail.com from
the email address linked to your Jay Bholi account.
Use the subject line: Delete my Jay Bholi account.
Include your full name, phone number, account role (shop owner, customer,
or supplier), and shop name if you use Jay Bholi as a business owner.
We will verify account ownership, confirm the request, and process the
deletion.
Data deleted
After verifying your request, we delete or de-identify data associated with your account, including:
Account profile information such as name, email address, phone number, user ID, and shop profile details.
Customer, supplier, and shop records that belong to your account.
Sales, purchases, payments, expenses, credit/ledger balances, inventory, orders, and reports associated with your account.
Product images, receipt scans, expense receipt images, and other uploaded files associated with your account.
Push notification tokens and in-app notification records associated with your account.
Messages and order details associated with your account, where deletion does not conflict with the retained records described below.
Data that may be retained
Jay Bholi is used for business records such as credit tracking, payments,
and order history. We may retain limited data when necessary for legal,
tax/accounting, security, fraud prevention, dispute resolution, backup, or
compliance purposes.
Records created by another shop, customer, or supplier may remain in that
party's account when needed as their own business or transaction records,
but we will remove or limit personal account information where reasonably
possible.
Deletion timing
We aim to process verified deletion requests within 30 days. Backup copies
may take up to 90 days to be fully removed from our systems. Information
retained for legal, tax/accounting, security, fraud prevention, dispute, or
compliance reasons is kept only for as long as needed for those purposes.